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AMA is the public institute that exercises the powers of the Ministry of State Modernization and Public Administration in the areas of modernization and administrative simplification and digital government, under the supervision of the Secretary of State for Innovation and Administrative Modernization. 

Its action is divided in three areas: public service delivery, digital transformation and simplification.

This agency was established in 2007, under the Restructuring Programme for the State's Central Administration (PRACE), and was the result of the extinction, by merger, of the Institute for the Management of Citizen Shops, I.P. (IGLC), of the transfer of assignments of the Institute of Support to Small and Medium Enterprises and Innovation, I.P. (IAPMEI), which it succeeded in managing the Business Spot, and of the transfer of assignments of the Agency for Knowledge Society, I.P. (UMIC), which it succeeded in the field of digital administration, namely the management of the Citizen and Business Portals and the development of infrastructure projects, such as the Citizen Card or the interoperability platform.